Refund & Cancellation Policy

1. Job Seekers

thejobs4u is and remains completely free for candidates. We never charge job seekers for browsing jobs, applying, building a resume, or contacting an employer, so no refund situation can ever arise on the candidate side.

2. Employer Plans & Credits

Employers can stay on the Free plan at no cost, or purchase the Pro plan (a monthly subscription with higher Featured/General/Story limits) and separate credit packs (used to unlock candidate resumes and full profiles in the ATS search). All prices and what each purchase includes are shown before checkout, and payments are processed securely via Razorpay.

3. Refund Eligibility

• Duplicate or failed payment: if you were charged twice, or the amount was debited but the Pro plan or credits were never applied to your account, the full amount is refunded to the original payment method.
• Unused Pro plan within 7 days: if you haven't posted any Featured or General job or Story under the new plan, you may request a full refund within 7 days of purchase.
• Unused credits within 7 days: if none of the purchased credits have been spent unlocking a resume or profile, you may request a full refund within 7 days of purchase.
• Partially used purchase: once a job/Story has been posted under the Pro plan, or any credits from a pack have been spent, that purchase is treated as consumed and is non-refundable, since the entitlement was allocated immediately.
• Account suspension: plans or credits tied to an account suspended for fraudulent, misleading, or policy-violating posts are not eligible for a refund.

4. How to Request a Refund

Email support@thejobsadvertise.com from your registered email address with your payment reference and the reason for the request. We acknowledge every request within 2 business days and complete the review within 7 business days.

5. Refund Timelines

Approved refunds are initiated within 3 business days of approval and credited by your bank or card issuer, typically within 5–10 business days. Amounts are refunded in Indian Rupees (INR) to the original payment method only.

6. Cancellation

The Pro plan does not auto-renew — it is a manual monthly purchase with a fixed validity, so there is nothing to cancel. Credits never expire by date; they are simply spent down as you use them. You may stop using either at any time.